RIGHT NOW, WE ARE TRADING ONLINE ONLY!! ... BECAUSE, YOU MAY HAVE NOTICED BY NOW ... THAT COVID-19 IS A THING!
In our effort to reduce the spread of Coronavirus, the shop on Pulteney St. is temporarily closed & we are TRADING ONLINE ONLY.
Read on to find out what this means for you & for us.
A QUICK NOTE ABOUT SHIPPING
As you can no doubt imagine, with the majority of Australia & the World operating on lockdown, our friends at Australia Post are enormously busy & are therefore experiencing some delays on their normal standard shipping timeframes. If you'd like to know more, there's a heap of info on their website which you can access right here.
The Tangerine Fox are posting orders selecting the standard shipping option every 2 days. Express Post parcels will leave Adelaide the day after the order is received & for both shipping options, you'll receive a tracking number & link to the Australia Post tracking site when your goodies are on their way. So far, Express Post delays during COVID-19 have been better than on standard tracked shipping, despite the suspension of their normal 1-2 day guarantee, so this remains a preferable option if you're wanting your order quickly.
We are still offering CLICK & COLLECT for local Adelaidians, the only change being that this is currently available by appointment only. We'll email or text you to arrange a pick up time at the shop on Pulteney St when we receive your order. Being respectful of social distancing, handovers are completely contact-free. Just come to the front door, let me know you're there & then wait a moment while I bring your parcel out. It will be placed immediately outside the door, which will then be shut again so you can pick it up with no touchy touchy.
Hands will be washed & sanitized before handling the bag & we will safely remain more than 1.5m apart. I won't even gaze mournfully through the glass, shedding a lonely tear as you walk away ... but best not to look back, just in case!
Please refer to our Shipping page for any other info about Shipping...which makes sense really...
Finally, a HUGE thank you to everyone who has ordered & helped me keep the Fox afloat during this crazy time. You are all my champions & those of many many other small businesses in Adelaide. Bloody legends, the lot of you xxx